ParentFlow Billing Policy v1.0

Operator: Beastbloggerz876, Jamaica. This policy applies when paid subscriptions are made available. It does not announce that Live billing is active.

Prices and renewal

Free includes limited features and storage. Plus is USD 9.99 per month; Pro is USD 16.99 per month. No free trial, setup fee or annual plan is offered initially. A paid subscription renews monthly until cancelled. The currency, amount and billing schedule must be shown before you approve payment. Your payment provider may apply currency-conversion charges separately.

Verified payments and access

Paid access is granted only after payment is verified for your account, subscription, plan, amount, currency and paid period. An active PayPal agreement alone is not proof of payment. Access applies to your account across family workspaces you are authorized to use; it does not grant access to another person's private family records.

Cancellation

You may cancel at any time through ParentFlow's subscription controls or your PayPal automatic-payment controls. Cancellation stops future billing once confirmed by PayPal and does not automatically refund a completed payment. Verified paid-through access remains available until that paid period ends, unless the payment supporting it is refunded or reversed or a separate lawful account restriction applies. Contact security@myparentflow.com if cancellation cannot be completed.

Failed recurring payments

A verified recurring-payment failure starts one seven-day grace period. Repeated failures do not restart or extend it. Without a newer verified payment, effective access returns to Free when grace ends. PayPal may retry a failed payment or suspend the billing agreement under its own rules; these actions do not restart ParentFlow's grace period. Automatic collection of accumulated outstanding balances is disabled for the initial release. Unclear or combined arrears payments require manual review.

Refunds and disputes

Completed subscription payments are ordinarily nonrefundable, except where applicable law requires otherwise or ParentFlow approves a refund for duplicate billing, erroneous charges or a qualifying service failure. This does not limit mandatory consumer rights, PayPal dispute rights or remedies required by law. Request review at security@myparentflow.com with the transaction reference and a description of the issue; never send passwords, payment-card details or account secrets.

A verified full refund ends only access attributable to that refunded paid period. Independently paid future periods remain protected. Partial refunds and payment discrepancies receive manual review. Opening a dispute does not automatically remove paid access. A finalized chargeback or reversal may remove access supported solely by the reversed payment, after ownership, transaction status and period verification.

Downgrades and records

Downgrading does not delete your documents, family records, billing history or audit evidence. Free-tier limits apply to new actions and uploads. Existing records remain subject to the Privacy Policy, lawful retention requirements and separately requested account deletion.

Mandatory rights

Jamaican law and applicable mandatory consumer protections prevail over any inconsistent provision. ParentFlow subscriptions pay for platform features, not child-support transfers. See the Terms of Service and Privacy Policy.