Privacy Policy

This Privacy Policy explains how ParentFlow, operated in Jamaica by Beastbloggerz876, a registered Jamaican business ("ParentFlow", "we", "us" or "our"), collects, uses, stores, shares and protects personal information when you use the Service.

1. Scope

This Policy applies to ParentFlow account registration, family workspaces, child-related records, expenses, visitation and scheduling activity, documents and receipts, notifications, security functions, support interactions, administrative operations and related transactional communications. ParentFlow accounts are intended for adults.

2. Information we may process

Depending on the features you use, ParentFlow may process account details such as name and email address; verification and authentication information; family-workspace memberships and relationship labels; child profile information; expense, contribution and payment-status records; visitation and scheduling records; documents, receipts and upload metadata; notifications and activity history; device, browser, IP address, session and security-event information; support, abuse-report and account-administration records; and policy-consent records such as the Terms and Privacy versions you accepted or acknowledged.

3. Information about children and other people

A user may provide information about a child, co-parent, guardian, caregiver or another person only where the user is authorized or otherwise legally permitted to do so. ParentFlow is designed to minimize unnecessary collection. Do not upload government identifiers, financial credentials, complete medical histories, intimate material or other sensitive information unless a specific ParentFlow feature genuinely requires it and you are permitted to provide it.

4. How we use information

We use personal information to create and verify accounts; authenticate users and manage sessions; operate isolated family workspaces; provide expenses, visitation, documents, history and notification features; deliver transactional email; prevent fraud, abuse and unauthorized access; investigate reports and security events; maintain reliable activity records; provide support; administer and secure ParentFlow; comply with applicable law and valid legal process; establish, exercise or defend legal claims; and improve service reliability and safety.

5. Legal basis and sensitive information

Where applicable law requires a legal basis or condition for processing, ParentFlow will rely on an appropriate basis for the specific activity, which may include performance of the user agreement, compliance with legal obligations, legitimate interests that are appropriately balanced, protection of vital interests, or consent where required. Sensitive personal information will be processed only where an additional lawful condition applies.

6. Family-workspace sharing

Information entered into a family workspace may be visible to other authorized members of that same workspace according to the Service's permissions. A user who belongs to multiple families should expect those workspaces to remain separate. ParentFlow does not intentionally expose one family's private records to an unrelated family workspace.

7. Service providers and disclosures

We may disclose information to contracted providers that host, store, secure, email, monitor, support or otherwise process information for ParentFlow; to professional advisers such as lawyers, auditors and insurers where reasonably necessary and subject to confidentiality; to comply with valid legal process, court orders or applicable law; to protect a child or person from serious and imminent harm where disclosure is lawful and necessary; or in connection with a legitimate business restructuring subject to appropriate safeguards. ParentFlow does not sell child, family-dispute, visitation, support or similar sensitive family data to advertisers and does not use that information for third-party behavioral advertising.

8. International processing

ParentFlow may use service providers or infrastructure located outside Jamaica or outside the country where a user is located. Where applicable law restricts international transfers, ParentFlow will use an appropriate lawful mechanism or safeguard for the relevant transfer.

9. Retention and account deletion

We retain personal information only for as long as reasonably necessary for the relevant purpose, operation of the Service, security, dispute handling, legal obligations and legitimate record preservation. Shared family records may remain after one participant deactivates or deletes an account where another participant has a legitimate continuing record, or where retention is reasonably necessary or legally required. Deleted-account identity may be anonymized while shared history is preserved where appropriate.

10. Security and sessions

ParentFlow uses technical and organizational safeguards designed to protect personal information, including encrypted transport, secure password storage, authenticated access, role-based controls, family authorization checks, session expiration, logging, administrative audit records and other security measures. No online system can guarantee absolute security. Users should use unique passwords and promptly report suspected unauthorized access.

11. Cookies and similar technologies

ParentFlow uses necessary cookies or equivalent technologies for authentication, CSRF protection, security and maintaining the user's authorized family context. ParentFlow does not currently require advertising cookies for its core family workflows. If optional analytics or other non-essential technologies are introduced, they should be documented and managed in accordance with applicable consent requirements.

12. Transactional communications

ParentFlow may use your email address to send account-verification codes, password-reset messages, verified-email-change messages, security notices, invitations and other service-related communications. These operational messages are separate from optional marketing communications.

13. Your privacy rights

Depending on applicable law, you may have rights to be informed about processing, request access to personal information, request correction, object to or restrict certain processing, request deletion where applicable, withdraw consent where processing depends on consent, and raise concerns with the appropriate regulator. ParentFlow may verify identity before fulfilling a request and may retain information where applicable law permits or requires retention.

14. Legal and emergency disclosures

ParentFlow will seek appropriately scoped legal process before disclosing non-public user content except where applicable law permits or requires another response, including a lawful emergency disclosure involving serious and imminent harm. Administrative access and disclosures should be limited to legitimate operational or legal purposes and logged where appropriate.

15. Children

ParentFlow is designed for adult account holders and does not currently offer child-controlled accounts. Adults using ParentFlow should provide only child information reasonably necessary for legitimate care-coordination and recordkeeping purposes.

16. Changes to this Policy

We may update this Privacy Policy as ParentFlow, its vendors, legal requirements or data practices change. Material changes may be communicated through the Service or transactional email and may require renewed acknowledgement.